From Sleepless Nights to Full Recovery: How Mobile Physio Helped a Trapped Nerve

When an injury brings your life to a sudden stop, waiting weeks for treatment shouldn't have to be an option. This was the case for Sarah*, who experienced a trapped nerve in her shoulder that left her in severe pain overnight.

Sudden Pain and Disrupted Daily Life

On a normal midweek evening, Sarah found herself suddenly limited by sharp, persistent pain in her shoulder.

“I couldn’t move my arm properly. Driving, lifting anything, even getting comfortable to sleep was impossible.”

She visited her GP the next day and was referred to NHS physiotherapy, who diagnosed a trapped nerve and prescribed painkillers. However, the medication left her feeling sick, groggy and lethargic, and after one night of continued disrupted sleep, she knew she needed a different solution.

Choosing Abbey Mobile Physio: Quick Support Without the Wait

This was when Sarah reached out to Abbey Mobile Physio, having heard about us through word of mouth.

“I needed to see someone quickly without being stuck on a waiting list. It was such a relief knowing Ben could come to my house, fitting around my busy lifestyle perfectly.”

Ben visited that same week, just three days after the pain began.

The First Visit: Reassurance and a Clear Plan

During the first session, Ben took time to understand the problem fully, asking questions and helping Sarah feel at ease before beginning any assessment.

He examined the shoulder, confirmed the diagnosis, and created a tailored treatment plan. This included:

• Gentle mobility exercises

• Advice on using ice, heat and rest effectively

• Pain management strategies

• A recommendation to try acupuncture in a follow-up session

  
  

Treatment and Exercise: Supported Every Step of the Way

One of the tools Sarah found most helpful was the Abbey Mobile Physio app, where Ben uploaded her personalised exercise plan.

“It was so easy to follow. I could log my progress, message Ben directly, and see his adjustments as he checked in with me regularly.”

Daily exercises took just 10 minutes, and she had three physiotherapy sessions within a week, including acupuncture. After being initially unsure, Sarah was reassured by Ben’s calm, attentive approach.

“I was nervous the acupuncture might hurt, but Ben made sure I was totally comfortable. Although I didn’t notice an immediate change, by the next day I could move so much more, and the pain had reduced dramatically.”

The Results: Fast Recovery Without Relying on Painkillers

Over the next two weeks, gradual and steady improvement continued. Soon, Sarah was back to sleeping normally, driving, lifting and moving freely again.

“Without Ben’s input, I know it would have taken much longer. Being able to recover without relying on strong painkillers was a huge relief.”

Although the problem very occasionally recurs, Sarah now knows exactly what to do.

“I go back to the app and follow the exercises whenever I need them. Having that tool gives me so much confidence."

The Outcome: "An All-Round Positive Experience"

With smooth booking process and fast response times, Sarah found accessing treatment stress-free and integral to bringing a fast end to her pain.

“I would not hesitate to recommend Ben’s professional expertise and his care for his patients; it was an all-round positive experience.”

Ready to go?

Sarah’s story shows how fast, personalised physiotherapy at home can prevent a minor injury from becoming a much bigger problem. With the right guidance and ongoing support, recovery doesn’t have to mean waiting weeks or relying on medication.

If you’re experiencing pain or mobility issues and want professional support without the wait, Abbey Mobile Physio can come to you — at a time that works for you. Contact us here.

*Patient name changed